Refund policy

RETURN/REFUND POLICY 
Thank you for shopping at Wild Cactus Boutique!
We strive to ensure that you are completely satisfied with your purchase. However, if you are not fully satisfied for any reason, we are here to help.

RETURNS
ELIGIBILITY FOR RETURNS
You can return the products within 30 days of receipt, provided:
The product is unused and in its original packaging.
You have the receipt or proof of purchase.

NON-RETURNABLE ITEMS
Custom orders or personalized items.
Sale or clearance items.

RETURN PROCESS
To initiate a return, please contact our customer service at [Meekachey94@gmail.com]. Once your return is approved, we will provide you with the return shipping instructions.
Please note that you are responsible for the return shipping costs unless the item arrived damaged or defective.

Refunds
Refund Process
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
If your return is approved, we will initiate a refund to your original method of payment.
The refund will be processed within 7-10 business days, depending on your card issuer’s policies.
Partial Refunds
In some cases, only partial refunds will be granted (e.g., items that show signs of use or are not in their original condition).
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [Meekachey@gmail.com].
Damaged or Defective Products
If you receive a damaged or defective item, please contact us within 48 hours of receiving the product, providing photo evidence. We will arrange for a replacement at no additional cost to you.
Contact Us
Email: Meekachey@gmail.com